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PhishingNovember 15, 2009
Phishing is a scam where Internet fraudsters send spam or pop-up messages to lure personal and financial information from unsuspecting victims.
** Florida Citizens Bank will never solicit personal information via email. **
To avoid getting hooked:
  • Don't reply to email or pop-up messages that ask for personal or financial information;
  • Don't click on links in the message from people you don't know.
  • Don't cut and paste a link from the message into your Web browser. Phishers can make links look like they go one place, but that actually send you to a different site. Some scammers send an email that appears to be from a legitimate business and ask you to call a phone number to update your account or access a "refund." Because they use Voice Over Internet Protocol (VoIP) technology, the area code you call does not reflect where the scammers really are.
  • If you need to reach an organization you do business with, call the number on your account statements or on the back of your credit card, or type in the web address yourself.
  • Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly.
  • Don't email personal or financial information.
  • Review credit card and bank account statements as soon as you receive them to check for unauthorized charges.
  • Be cautious about opening any attachment or downloading any files from emails you receive, regardless of who sent them.
  • Forward spam that is phishing for information to spam@uce.gov and to the company, bank, or organization impersonated in the phishing email. You may also report phishing email to reportphishing@antiphishing.org. The Anti-Phishing Working Group, a consortium of ISPs, security vendors, financial institutions and law enforcement agencies, uses these reports to fight phishing.
  • If you've been scammed, visit the Federal Trade Commission's Identity Theft website at www.consumer.gov/idtheft.
  • From the US government site at OnGuardOnline.gov

    About FCBOctober 19, 2008
    Dear Neighbors,
    During the last few weeks our nation has experienced
    a great deal of turmoil and uncertainty in the banking
    industry. Many of you have asked important questions
    about the safety of your money in your local bank. Despite
    the news that several banks are experiencing difficulties,
    our community bank, Florida Citizens Bank, is strong,
    safe and secure, based on the following facts:
    • Florida Citizens Bank ranks 9th out of all 310
    Florida banks in return on average equity (the
    amount shareholders earn on their investment,
    based on the most recent FDIC quarterly reports).
    • We have never made a sub-prime home mortgage
    loan, do not own any and never will.
    • We have money to lend. In the past six weeks, we
    have made $13 million in new loans—all of them
    right here in Alachua and Marion counties, helping
    our communities to grow and prosper.
    • Our bank is well-managed and conservative in its
    lending policies and we are able to respond quickly
    to loan requests. Our growth is controlled and
    profitable. We are dedicated to the long-term health
    of our communities.
    Sincerely,
    The Board of Directors of Florida Citizens Bank
    Jack Bovay
    Deborah Butler
    Terry Crawford
    Joseph Davis
    Jonathan Dean
    Larry Ellis
    Franklin K. Lentz, Sr.
    Carroll Lewis
    James Quincey
    Christopher Smith
    Marilyn Tubb
    Benny L. Walker
    Carl Walls

    FDIC Home Page Florida Citizens Bank is participating in the FDIC's Transaction Account Guarantee Program (TAG). Under that program, through December 31, 2010, all non-interest bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDIC's general deposit insurance rules. HUD Home Page

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